Elevate Your IT with BITS

What is a Technology Success Partner (TSP)?

At BITS, we don’t just offer IT solutions; we cultivate partnerships. A Technology Success Partner is someone who takes IT seriously, values innovation, and aims for technological excellence.

As a TSP, you’re not just a client; we work hand-in-hand with you to help you achieve your business goals and propel forwards. We’ll understand your pain-points and how to help you gain real efficiencies. We’ll ensure you have secure layers of defense as a solid foundation to keep you protected, giving you the confidence to do what you do best.

For clarity, we are not your run of the mill IT support that looks after your adhoc needs and product subscriptions. Rather, we are your external IT Manager and expert team that is invested in your success.


Check out our informative upcoming events open to everyone (most suited to 10+ employees):

Streamlined IT, Transparent Costs: Monthly Plans

Say goodbye to unpredictable IT expenses. Our monthly plans encompass all your IT needs, providing a hassle-free and cost-effective solution.

Benefits include:

    • Comprehensive Services: From maintenance to risk management and even software development, our plans cover your full business needs.
    • Predictable Costs: No surprises – you know exactly what you’re paying for each month.
    • Priority Support: Experience swift responses and resolutions with our priority support system.
    • Scalability: As your business grows, your IT support grows with you. 


Partnering with BITS means getting your own expert IT team that understands your pain points and crafts solutions that enhance your business. You’re not just a client; you are an extension of our company. 

Software Development

Do you know what you want, but can’t find a product that does it all? Our team of developers can build you a bespoke software solution tailored to your needs.

6 MARCH FORUM: The one event you must attend this year!

Join us to discover the significance of having an external IT manager by your side to navigate the tech landscape, plan for the future, mitigate risks, ensure compliance, and operate with a sustainable focus. Benefit from our speakers’ expertise and market insights. Bring your questions and let’s explore IT fundamentals together.

Our expert guest speakers are geared up to dive deep into various aspects:

  • Cyber insurance: Fraser Walker, Emergence Insurance (Auckland)
  • Financial solutions: Belinda Mellis, DLL Group (Sydney)
  • Business hardware: Heath Wallace, Lenovo/Dicker Data (Christchurch)
  • Microsoft 365: Paul Wright, Microsoft/Dicker Data (Christchurch)

Book now to join us and avoid missing out!

Our Values

Our number one value is you! What sets us apart are the relationships we have with our customers. We sustain and grow these relationships though our commitment to being approachable, professional and different.


We know that IT is rife with jargon and acronyms. We’re here to make sure you understand what your IT systems do and how to make the best use of them. We’ll never try and impress you by using complex terms and we’ll make sure you feel comfortable talking to us about anything, big or small!


We’re the IT professionals so you don’t have to be. From developers to helpdesk, our team has a combined 75 years of experience across an exceedingly wide range of software and systems. No matter what you’re after, we can help!


We thrive when you thrive. This means we don’t offer off-the-shelf packages – we provide unique solutions tailored to your business. When you partner with BITS, you always have an IT expert on hand that understands your business.

Why we are different

We know you have a lot of choice when it comes to IT partners, but what sets us apart is the trust, communication and appreciation that exists between our customers and us.

We’re always looking for innovative ways to support our clients by providing them with solutions that help.

We’re not going to sell you the flavour of the month. It’s about making sure you have something that’s actually going to have a good return on investment… something that ultimately makes you happy, makes your shareholders happy and makes your staff happy.